, but we’re in a different position there than we are in most of the rest of the world on WhatsApp. So I think that the Meta AI app as a stand-alone is going to be particularly important in the United States to establish leadership in — as the main personal AI that people use. But we’re going to keep on advancing the experiences across the board in all of these different areas,” he said.
The company said the chat app’s business platform, WhatsApp Business, is growing, and accounted for a large portion of the $510 million in revenue brought in by its family of apps.
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Meta has been testing AI tools for WhatsApp Business, and Li said on Wednesday that the company is building a new AI agent management interface and dashboard that would let businesses train Meta’s AI on their information. That information could include a business’ website, WhatsApp profile, or their Instagram and Facebook page. It’s also testing letting businesses activate Meta’s AI chatbot in chats with customers.
